Sanasa General Insurance Company is celebrating a remarkable achievement – a record growth rate of 53% in 2023. This impressive performance places them among the highest growing insurance companies in Sri Lanka.
The growth surge extends across various insurance categories. Sanasa General Insurance witnessed a phenomenal 90% growth in fire and engineering insurance, a staggering 315% growth in medical insurance, and healthy growth of 42% and 56% in the non-motor and motor insurance sectors, respectively.
Company officials attribute this success to several key factors. Sanasa General Insurance Chairman, Tishan Subhasinghe, emphasizes their commitment to maintaining this growth trajectory while prioritizing customer satisfaction. Chief Executive Officer Indika Kiriwandeniya echoes this sentiment, highlighting the importance of exceeding customer expectations and building trust.
Chief Operating Officer Wasantha Perera credits their customer-centric approach, focusing on offering insurance plans with high benefits, user-friendly interfaces, and efficient claims processing. Assistant General Manager Dilan Gunaratne underlines the importance of understanding customer needs and tailoring insurance plans accordingly.
Sanasa General Insurance’s success story demonstrates the power of prioritizing customer needs, offering comprehensive benefits, and streamlining processes. This achievement positions them as a leader in the Sri Lankan insurance market, and their commitment to growth bodes well for the future.