Industry Analysis

Union Assurance Expands Premium Payment Options for Customer Convenience

Union Assurance, Sri Lanka’s premier life insurer, offers customers unparalleled flexibility in managing their life insurance policies with a wide array of premium payment options. These include company platforms, partner banks, e-wallets, and retail stores, ensuring customers can stay financially protected with ease.

Customers can conveniently make premium payments through the mobile app Clicklife (unionassurance.com/click-life-app), which allows them to manage their policies on the go using smart devices. The Clicklife app is the industry’s most comprehensive life insurance app, revolutionizing customer interaction and policy management. Additionally, premium payments can be made via the Customer Portal (portal.unionassurance.com), Quick Pay (pay.unionassurance.com), or by visiting the company head office and branches.

Union Assurance further enhances convenience by facilitating premium payments at 12 leading banks, including Bank of Ceylon, Commercial Bank, DFCC Bank, Hatton National Bank, National Savings Bank, Nations Trust Bank, NDB Bank, Peoples Bank, Sampath Bank, Seylan Bank, Standard Chartered Sri Lanka, and Union Bank. Customers can choose from various payment methods, such as over-the-counter cash and cheque payments, cards, and standing orders. To provide additional financial flexibility, Union Assurance offers interest-free credit card installment plans for up to 12 months through selected partner banks.

Customers can also make premium payments via popular e-wallets, eZ Cash and mCash, allowing them to maintain a mobile cash account to track and manage multiple payments simultaneously. Over-the-counter payments are accepted at any Abans, Keells, or Singer outlet nationwide.

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