Union Bank proudly announces the launch of its upgraded UBgo mobile app, a key development in the bank’s ongoing digital transformation strategy. This new version reflects Union Bank’s dedication to delivering innovative and customer-focused digital solutions.
The revamped UBgo app features a range of enhancements aimed at providing a more intuitive, secure, and comprehensive banking experience. New functionalities include self-activation options for Union Bank and non-Union Bank accounts via Justpay, advanced biometric authentication for improved security, and the ability to request money from other Union Bank accounts. Additional tools such as investment and loan calculators are now available, along with a locator feature for easy navigation to nearby branches and ATMs. Users can also manage their credit cards more effectively and benefit from 360-degree portfolio management for a complete view of their financial situation. The app’s new mailbox feature streamlines communication with the bank, and electronic statements offer convenient access to account information.
The UBgo app retains existing features including fund transfers, bill payments, payee management, QR payments, exchange rates, interest rates, 24/7 customer support, and access to news from BBC & CNN, train schedules, promotions, and ATM/branch locator.
This upgrade marks the first phase of Union Bank’s three-phase digital transformation plan. The initial phase focuses on a new UI/UX design, enhanced biometric security, and customizable features. Future phases will introduce digital account opening, improved payment options, cash tokenization, and AI-enhanced digital banking services.
Manisha Fernando, Vice President of Digital Banking at Union Bank, commented, “The launch of the upgraded UBgo app is a significant advancement in our digital transformation journey. Our objective is to offer our customers a seamless, secure, and innovative banking experience. This upgrade is just the beginning, and we are committed to evolving our services to meet and exceed our customers’ expectations.”
The upgraded UBgo app is available for download on the App Store and Google Play.