Sampath Bank has made waves in Sri Lanka’s banking industry with the launch of its cutting-edge mobile application, Sampath Vishwa Retail. This innovative step represents a significant advancement in internet banking, offering customers unprecedented convenience and accessibility. With a user base exceeding one million, which accounts for approximately 25% of the bank’s clientele, Sampath Vishwa Retail epitomizes the pinnacle of online banking convenience.
The revamped mobile app promises a seamless, secure, and intuitive banking experience, showcasing Sampath Bank’s dedication to driving innovation in the sector. Its user-friendly interface and enhanced security features, meeting global standards, set a new benchmark for user experience. The introduction of biometric login capabilities ensures effortless account access through fingerprint or face ID authentication, even in international settings without relying on roaming services for one-time passwords.
One of the app’s standout features is its conversation-type messaging, akin to popular messaging apps, facilitating direct communication with relationship managers for streamlined service requests and ad-hoc requirements. Beyond basic banking services like fixed deposit closures and card requests, the app also supports functions like saving frequent payees, repeating previous payments, and managing loan settlements. Additionally, users gain access to comprehensive account insights, enhancing their overall banking experience.
Sampath Bank’s collaboration with development partners has resulted in an application that not only enhances user experience but also ensures the utmost security for all transactions. As the bank commemorates a quarter-century of pioneering internet banking in Sri Lanka, the launch of Sampath Vishwa Retail marks just the beginning of a digital evolution, with plans to expand accessibility to Harmony OS users in the near future.