Industry Analysis

Union Assurance Expands Premium Payment Options

Union Assurance, a leading life insurer in Sri Lanka, has introduced a range of flexible premium payment options to better serve its customers. These options include payments through company platforms, partner banks, e-wallets, and retail stores.

Customers can conveniently manage and pay their premiums via the Clicklife mobile app (available at unionassurance.com/click-life-app), a pioneering tool in the industry for managing life insurance policies. Additional payment methods include the Customer Portal (portal.unionassurance.com), Quick Pay (pay.unionassurance.com), and payments at the company’s head office and branches.

Union Assurance also offers premium payment services at 12 major banks, such as Bank of Ceylon, Commercial Bank, and Hatton National Bank. Customers have the option to pay over-the-counter with cash or cheque, use credit cards, or set up standing orders. For added convenience, interest-free credit card installment plans for up to 12 months are available through select partner banks.

In addition, premium payments can be made using popular e-wallets like eZ Cash and mCash, and at retail outlets such as Abans, Keells, and Singer nationwide.