‘DFCC ONE’ elevates everyday banking with new digital features, as DFCC Bank PLC introduces a series of enhancements designed to provide customers with greater convenience, accessibility, and flexibility in managing their finances.
‘DFCC ONE’ elevates everyday banking with new digital features across mobile and online platforms
The latest upgrades strengthen the bank’s digital banking ecosystem by expanding services across both mobile and desktop platforms while delivering a more seamless and user-friendly experience for personal and business customers.
At the centre of the latest enhancements is the launch of DFCC ONE Online, a newly introduced internet banking platform that complements the existing DFCC ONE mobile application. The platform has been designed to provide customers with a consistent and familiar banking experience across devices, enabling them to access their accounts and complete transactions with ease whether they are using a smartphone, tablet, or desktop computer.
Customers can log in to DFCC ONE Online using their existing credentials and navigate an interface that closely mirrors the functionality and simplicity of the mobile application. This unified approach is intended to create a smoother transition between platforms and simplify day-to-day banking activities.
The introduction of DFCC ONE Online forms part of DFCC Bank’s broader strategy to enhance its digital banking capabilities and respond to evolving customer expectations. As more consumers and businesses increasingly rely on digital channels to manage financial transactions, banks are under growing pressure to offer secure, accessible, and convenient solutions that support modern lifestyles.
Among the newly introduced features is the ability to settle traffic fines directly through the DFCC ONE platform. Customers can now complete traffic fine payments anytime and from anywhere without the need to visit payment centres or government offices. The feature aims to streamline the payment process and reduce the time spent on manual transactions.
Another major enhancement focuses on supporting Sri Lanka’s small business community. DFCC Bank has enabled sole proprietors to onboard and link their business accounts to the platform, providing access to a unified view of both personal and business finances. This functionality allows business owners to manage multiple financial activities through a single application, improving efficiency and visibility.
Through the platform, sole proprietors can perform a range of transactions including QR payments, bill payments, card settlements, person-to-person transfers, and external fund transfers. The move reflects the bank’s efforts to expand digital banking adoption among entrepreneurs and small business operators who increasingly seek integrated financial management tools.
The enhanced person-to-person transfer feature also introduces QR-based fund transfers, enabling customers to send and receive money more conveniently. Users can share unique QR codes to facilitate instant transfers of up to Rs. 5,000, offering a fast and secure solution for everyday transactions between individuals.
Further strengthening its digital payment ecosystem, DFCC Bank has integrated LankaQR-enabled merchant payments into the application. Through the Scan & Pay feature, customers can make quick and secure payments at participating merchants, encouraging greater use of cashless transactions and supporting Sri Lanka’s growing digital payments landscape.
Accessibility has also been a key consideration in the latest upgrades. Both the DFCC ONE mobile application and DFCC ONE Online are available in Sinhala, Tamil, and English, ensuring that a wider range of customers can access banking services in their preferred language.
In addition to everyday transaction services, customers can open savings accounts and fixed deposits through both platforms without visiting a branch. The mobile application also supports credit card settlements and bill payments using DFCC Bank credit cards, providing an even broader range of financial management options.
Commenting on the enhancements, Deepa Edirisooriya, Vice President and Chief Digital Officer of DFCC Bank PLC, noted that customer expectations surrounding banking services continue to evolve rapidly. She stated that the latest improvements are focused on delivering practical solutions that make financial tasks easier, faster, and more accessible for customers in their daily lives.
According to Edirisooriya, the bank remains committed to continuously improving the user experience by introducing meaningful features that address real-world customer needs while promoting financial inclusion and convenience.
The announcement that ‘DFCC ONE’ elevates everyday banking with new digital features highlights DFCC Bank’s continued investment in innovation and customer-centric technology. By strengthening both its mobile and online offerings, the bank aims to provide a comprehensive digital banking platform that meets the needs of individuals, families, entrepreneurs, and businesses.
As Sri Lanka’s financial sector continues its digital transformation, initiatives such as DFCC ONE Online and enhanced transaction capabilities are expected to play a significant role in shaping the future of banking, enabling customers to manage their financial lives with greater confidence, efficiency, and flexibility.