eHomecare elderly care service marks a significant milestone in Sri Lanka’s healthcare landscape, introducing the country’s first doctor-led, medically supervised home care solution for senior citizens. Launched by eChannelling PLC with SLT-MOBITEL and Golden Years Care, the service addresses a rapidly growing social need.
eHomecare elderly care service brings doctor-led, compassionate home care to Sri Lanka
Sri Lanka is undergoing a profound demographic and social shift. With increasing life expectancy and a steady rise in overseas migration, more elderly parents are living alone while their children work or settle abroad. This evolving reality has intensified concerns around access to healthcare, emotional wellbeing, and daily medical supervision for senior citizens. Responding to this challenge, eChannelling PLC has introduced eHomecare, a pioneering service designed to redefine how elderly care is delivered in the country.
Developed in collaboration with SLT-MOBITEL and medical experts from Golden Years Care, the initiative combines advanced digital healthcare capabilities with on-the-ground medical expertise. As Sri Lanka’s first doctor-led home-based elderly care solution, the service moves beyond ad hoc caregiving by offering structured, professional, and medically supervised support within the comfort of a patient’s own home.
The launch comes at a time when traditional healthcare access is becoming increasingly difficult for many seniors. Mobility limitations, chronic conditions, and the physical strain of travelling to hospitals often prevent elderly individuals from receiving timely checkups or follow-up care. In urgent situations, delays can be critical. The eHomecare elderly care service is designed to bridge this gap by bringing qualified doctors and healthcare professionals directly to the patient, ensuring continuity of care without disruption to daily life.
At the core of the service is the principle of dignity-driven healthcare. Rather than treating elderly care as a logistical problem, eHomecare positions it as a deeply human responsibility. Families are provided with a trusted platform to arrange doctor-led home visits, enabling real-time medical assessments, personalised care plans, and ongoing professional guidance. This approach ensures that medical decisions are informed, consistent, and aligned with each individual’s health history and current needs.
The integration of technology plays a central role in enabling this model. SLT-MOBITEL’s digital infrastructure supports seamless coordination, communication, and reliability, while eChannelling’s established expertise in digital healthcare solutions ensures high service standards. Golden Years Care contributes specialised knowledge in compassionate, home-based elderly support, reinforcing the service’s holistic foundation. Together, these partners have created an ecosystem that blends medical rigour with empathy.
Beyond routine care, the service also addresses emergency response requirements. Elderly individuals often face sudden health episodes that require immediate attention, and uncertainty around whom to contact can create panic for both seniors and their families. Through its professional network, eHomecare ensures prompt access to qualified medical personnel, reducing response times and offering reassurance when it matters most.
For families living overseas, the emotional value of such a service is significant. Distance often brings guilt, anxiety, and a sense of helplessness when parents age without daily support. By providing medically supervised care at home, eHomecare restores a measure of confidence and peace of mind. Children can remain connected to their parents’ wellbeing, knowing that health concerns are being addressed by professionals who understand the complexities of geriatric care.
Importantly, the service reflects a broader evolution in Sri Lanka’s healthcare sector. As digital health adoption accelerates, patients are increasingly seeking solutions that are accessible, personalised, and trustworthy. Doctor-led home care represents a natural extension of this trend, particularly for an aging population that values familiarity and comfort. The eHomecare elderly care service demonstrates how innovation can be applied meaningfully to real-world social challenges rather than purely technological advancement.
The initiative also sets a benchmark for quality and accountability in elderly care. By placing doctors at the centre of the care model, it ensures that medical oversight remains consistent, reducing risks associated with fragmented or unregulated home care arrangements. Continuous assessments and follow-up recommendations allow health conditions to be managed proactively, supporting better long-term outcomes.
As Sri Lanka continues to navigate demographic change, solutions like eHomecare are likely to play an increasingly important role. They represent a shift from institution-centric healthcare toward patient-centric delivery, where care adapts to the realities of modern family structures and lifestyles. More than a convenience, the service is positioned as a social safeguard, protecting the wellbeing of seniors while supporting families facing complex caregiving decisions.
In redefining elderly care through professionalism, compassion, and digital integration, eChannelling and its partners have introduced a model that aligns healthcare delivery with contemporary needs. The launch of eHomecare signals not only an innovation in service design but also a broader commitment to ensuring that Sri Lanka’s elderly population receives the respect, attention, and medical support they deserve.